Purpose– The present paper aims to explore to what extent the quality of facility services can be related to the differences in educational achievements in higher education. Design/methodology/approach - This paper is based on the first preliminary analyses of a national online survey among 1,752 lecturers …

The hard side in total quality management of measurement and data analysis can only be successful if it is replenished with the soft side, the people side. This conclusion has serious consequences for the education of professionals, especially managers. Managers should be trained in soft skills, trained …

Purpose In recent years, the effects of the physical environment on the healing process and well-being has proved to be increasingly relevant for the patient, family, carers (PFC), and staff. Moreover, it is a growing concern among health care providers, environmental psychologist, consultants, qualified …

Enige tijd geleden presenteerde de commissie Lemstra haar rapport over het Maasstad ziekenhuis Rotterdam, waar de klebsiella bacterie heerste. Opvallend uit het rapport is de dominante rol die de lijstjes met de 'beste ziekenhuizen' van Elsevier en het Algemeen Dagblad vervullen binnen de strategie van …

Do individual characteristics influence how the quality of work is related to the use of a workflow management system (WFM) in a Dutch social insurance organisation? This key question is addressed in this paper. Building upon DeLone and McLean’s model, we investigated the effects of gender, age, education, …

Within eGovernment, trust in electronic stored information (ESI) is a necessity. In the last decades, most organizations underwent substantial reorganization. The integration of structured data in relational databases has improved documentation of business transactions and increased data quality. That …

In the last decade, organizations have re-engineered their business processes and started using standard software solutions. Integration of structured data in relational databases has improved documentation of business transactions and increased data quality. But almost 90% of the information cannot …

Many organizations have undergone substantial reorganization in the last decade. They re-engineered their business processes and exchanged proprietary, not integrated applications for more standard solutions. Integration of structured data in relational databases has improved documentation of business …

Background Hyperbaric oxygen therapy (HBOT) is used to treat various wound types. However, the possible beneficial and harmful effects of HBOT for acute wounds are unclear. Methods We undertook a systematic review to evaluate the effectiveness of HBOT compared to other interventions on wound healing …

Background: Structured psychotherapy is recommended as the preferred treatment of personality disorders. A substantial group of patients, however, has no access to these therapies or does not benefit. For those patients who have no (longer) access to psychotherapy a Collaborative Care Program (CCP) …