Objective To describe communication between pharmacy staff and patients at the counter in outpatient pharmacies. Both content and communication style were investigated. Methods Pharmaceutical encounters in three outpatient pharmacies in the Netherlands were video-recorded. Videos were analyzed based …

With a market demand for low cost, easy to produce, flexible and portable applications in healthcare, energy, biomedical or electronics markets, large research programs are initiated to develop new technologies to provide this demand with new innovative ideas. One of these fast developing technologies …

This study investigates how externally initiated development projects and the role of the architect may influence the self-reliance of a local community. The development aid for rural communities aims to improve the living quality, but often does not persist in the long run.

Clusters development takes place in an increasingly changing and complex context where global and local developments are interconnected. Various regional and innovation studies recognize the need for place-based studies to include the larger context in which clusters and regions are found. Interest and …

This article explores cooperation between a commercial supermarket chain and an environmental non-governmental organization linking it to consumer perception of the “The Super Animals” collectable cards promotion initiative. The case study focuses on one particular joint project involving Animal Cards …

This book contains five views and architectural proposals for Cape Town, South Africa. The design project is a 3rd year project (P5) at the Academy of Architecture in Amsterdam. Two lecturers and five students visited Cape Town in 2014, The metropolitan region of Cape Town has grown rampant for decades. …

The purpose of this study is to explore why and how Management Accounting and Control Systems (MACS) enact and are enacted upon in the Dutch branch of nursing homes, homes for the elderly and home care. In search for answers, this study chooses an actor-network theory (ANT) perspective combined with …

In this article we study the evolvement of empowering and dis-empowering aspects of a local memory website, initiated by the Amsterdam Museum and currently active for more than a decade. The results partly fill a gap in the available literature about this field, because the relation between collective …

eHealth applications hold many promises, for instance to improve the quality of health care, to increase its accessibility, or to reduce its cost. Yet, many eHealth innovations never reach the stage where they get embedded into routine health care. This is due in part to a lack of evidence that these …

EHealth applications hold many promises, for instance to improve the quality of health care, to increase its accessibility, or to reduce the cost. Yet, many eHealth innovations never reach the stage where they get embedded into routine health care. This is due in part to a lack of evidence that these …