This study is commissioned by OCLC to research the interest of customers of OCLC in hosted services. OCLC is a worldwide organisation that provides software and services to libraries in 170 countries. Libraries use these management systems to optimize their workflow. OCLC endeavours to satisfy the needs …

This thesis is written for Rical Cleaning products, a Dutch company that is specialized in selling cleaning products business to business. The purpose of this research is to obtain insight on the level of customer satisfaction, customer loyalty and the level of customer recommendations and how this can …

In this bachelor 's thesis, Critical Thinking is researched. It was investigated to what extent Psychology students of a Russian State University and Applied Psychology students of a Dutch University of Applied Sciences are thinking critically. This was done by a questionnaire, the CT-HK. Lecturers …

Kasteel Oud-Poelgeest is an estate which consists of two different buildings, one of them is a castle and the other one is the coach house. It is a congress-hotel, with 15 meeting rooms and 45 hotel rooms. The director of Kasteel Oud-Poelgeest finds it really important to focus on the guest to see what …

The cloud has become an essential part of our daily lives. We use it to store our documents (Dropbox), to stream our music and films (Spotify and Netflix) and without giving it any thought, we use it to work on documents in the cloud (Google Docs).

The Hanze University Groningen offers more than 60 different honours programmes for students who want to do more than the regular programme offers them. In these programmes, students are guided to become an excellent professional. Competencies defining an excellent professional were assessed in a previous …

The Foreign Account Tax Compliance Act (“FATCA”) is a very recent US tax regime with implications for international funds. FATCA’ complexities compounded with Treasury’s inconsistent approach towards FATCA resulted in unintended industry challenges. These inconsistencies and unintended challenges peaked …

Panasonic’s nearly one hunderd-year history can be divided into several phases. The constant factor in Panasonic’s history was—and is—change. And this may also contain the simple answer to the question about Panasonic’s secret of success: the ability to transform as required by an ever-changing environment, …

SAMENVATTING In opdracht van Anne-­‐Lieke Struijk, eigenaar van foodblog Juniperberry.nl, is een onderzoek gestart hoe zoekmachineoptimalisatie en usability ingezet kunnen worden om meer vaste bezoekers naar haar website te trekken. Anne-­‐Lieke’s blog trekt per maand rond de 2.500 unieke bezoekers. …

SAMENVATTING Deze scriptie is geschreven in opdracht van de Hogeschool van Amsterdam en het communicatiebureau Spijker en Co uit Buren. Het doel van dit rapport is advies geven over hoe het bureau content marketing als dienst het beste kan aanbieden aan zowel bestaande als potentiële klanten. De inhoud …