NetSourcing is in 2010 samengegaan met Leones. Beide bedrijven richtten zich op de zorg markt. Leones vanuit een remote beheer perspectief, en NetSourcing vanuit een outsourcing perspectief. Beide bedrijven voerden hun eigen contracten. Dit veroorzaakte veel inefficiëntie en onduidelijkheid. De opdracht …

Development cooperation has a long history, but in the last decade a considerable change has become visible: many organisations are shifting from traditional service delivery to the poor to a new approach that includes more people in life changing processes and makes them a part of that change themselves. …

Freedom of speech, plurality and self-regulation characterize the Dutch media system. With fading political parallelism, strong public service broadcasting and a fair level of professionalization the Dutch media system fits the model of Democratic Corporatist media system. Continuous debates on journalistic …

What are successful companies? That question will be investigated. The determination of successful factors will be identified by explaining the successful factors of a company by the following questions: How come successful ventures are successful and non successful ventures are not? What are the most …

Introduction In comparison with other European countries, Starbucks is rather new on the Dutch coffee market. The Starbucks experience seems less exploited among the Dutch consumers. This thesis will demonstrate the effect of music and how music can convey the Starbucks experience in order to "engage" …

Agile software development has evolved into an increasingly mature software development approach and has been applied successfully in many software vendors’ development departments. In this position paper, we address the broader agile service development. Based on method engineering principles we define …

In the European policies to increase the quality of teachers, much attention is given to the upgrading of qualifications. However, in European debates on teacher education, e.g. within the context of the Education & Training 2020 program, discussions about the qualification level are mostly restricted …

The advent of the internet as a publicly available service in the 1990s set new standards for communication. With e-mailing and chatting in the picture, the way people talk to each other was revolutionized; within years, it became normal to have a least one personal computer per household in the westernized …

Het inrichten van Problem Management en Change Management conform ITIL voor de afdeling automatisering en Facilitaire zaken. Daarnaast is er een dienstenverleningsovereenkomst en een producten- en dienstencatalogus opgezet voor alle producten, diensten en service level overeenkomsten m.b.t. ICT en telefonie …

Refill City, established February 2006, is a company which specializes in the refill of ink cartridges. Not only do they offer ink cartridge refills to their consumers, but they also have their own cartridges that can be purchased. Nowadays they are a growing company, but they have not exported yet. …