De hoofdvraag is ‘Op welke wijze kan Het Nieuwe Werken vormgegeven worden binnen Timesavers zodat Timesavers huidige en toekomstige medewerkers kan binden en boeien?’ Binnen de kantooromgeving kan er een thuiswerkbeleid opgesteld worden zodat er duidelijke en passende regels aan het thuiswerken verbonden …

Big data analysis can change the global tourism and hospitality industry, providing deeper knowledge and greater insights and increased relationships regarding e-travelers. The purpose of this study is to present a mapping literature review and a research articles' classification regarding big data and …

The capacity to deal with digital transformation is a valuable asset for established organizations, and employees play a crucial role in this process. This study contributes to the understanding of employees’ sensemaking of digital transformation in the tour operating industry. Using prior digital transformation …

About leadership and competencies in hospitality management

Chapter 17 in the 'Handbook on Tourism and social media"

a chapter from the Encyclopedia of Tourism Management and Marketing. The Encyclopedia of Tourism Management and Marketing is, quite simply, the definitive reference work in the field. Carefully curated by leading tourism scholar Dimitrios Buhalis, this is the largest tourism management and marketing …

This paper's main goal is to shed a conceptual light on the hospitality perspective regarding online peer-to-peer interactions and present the collaborative paradigm of the online communication approach to elucidate hospitable online interactions on collaborative platforms. We believe that hospitable …

In this report the philosophy of the Conscious Destination is discussed. Also the bounderies of the hospitality domain and the core themes (as defined by CELTH) of Conscious Destinations will be described. These themes are: “Living environment”, “Human capital”, “Organising Capacity”, “Smartness” and …

The purpose of this study is to provide a better insight into the impact of rebranding on stakeholders; the case for this study is the rebranding of the Hotel Management School (HMS). This research has explored how the stakeholders have experienced rebranding and how the rebranding has affected the brand …

The following market research report was conducted for Aash Creations to understand the target market for art skills development and art-based wellness programmes in Trivandrum. The target market for these services are adolescents between the ages of 12 and 18 who attend private schools. Parents are …