To survive in the increasing globalization competition, companies are required to continuously increase their productivity and enhance innovation. To realize this enhanced productivity, Business Process Management (BPM) maturity models are often used to analyze, improve and manage business processes …

During the economic upturn after the housing collapse in 2018, recruitment agencies have seen their revenues increase. Companies are looking for suitable candidates to fill their staff vacancies, giving recruitment agencies the opportunity to do so with their service. However, Tempo-Team’s office in …

The case study assesses the question ‘how can Scope best utilise the critical success factors of Scope One to gain market share?’, by focusing on identifying and analysing the critical success factors of Scope One. A framework was devised from four project management theories and two agile software development …

Dit is de managementsamenvatting van het onderzoek betreffende het informatiemanagement van de onderhoudscontracten. De scriptie is geschreven door Tom Brouwer en in opdracht van Schulte en Lestraden, een geheel zelfstandig middelgroot installatiebedrijf. Het bedrijf richt zich al meer dan 70 jaar op …

Organizations in legal practice, under pressure to do “more for less,” are searching for ways to automate legal work, to improve efficiency of legal service delivery. Automated drafting of contracts (or: contract automation) is one of the areas where technology is—partly—replacing legal professionals. …

Presented at the 14th 14th European Conference on Management, Leadership and Governance ECMLG 2018: From the article: "Abstract: Scientific literature and practices emphasize that organizations have to align their business strategies with their IT strategy. Strategic alignment of business with IT …

Purpose This paper aims to identify antecedents that influence perceived cleanliness by consulting experts and end-users in the field of facilities management (facility service providers, clients of facility service providers and consultants). Business models were evaluated to understand why some antecedents …

NACO heeft sinds drie jaar een nieuwe service, namelijk het ontwerpen van Special Airport Systems. Omdat dit een vrij nieuwe service is en NACO hier nog niet over heeft gecommuniceerd, is het nog niet duidelijk bij de doelgroep dat deze service bij NACO in het arsenaal zit. De vraag is wat de beste strategie …

Bynder is a Software as a Service company that develops and provides a Digital Asset Management tool. It was founded in 2012 in Amsterdam and it currently consists of 275 employees in offices in Boston, Amsterdam, Rotterdam, London, Barcelona, and Dubai. The business participates in several events from …

This thesis shows the results of how an alternative design can influence online behaviour which is measured by data and tracked through A/B tests. This research can be used as an example to show customers the value of conducting such an experiment. These experiments can be used by the customer to test …