The building and construction industry, which is responsible for 39% of global carbon emissions, is far off track in achieving its net-zero emission targets. Product-service system (PSS) business models are one of the instruments used by the industry in the transition toward reaching these targets. A …

The contemporary use of resources in the ‘take-make-waste’ economy accounts for 70% of global greenhouse gas emissions, demonstrating unsustainable patterns of consumption and production. Therefore, the status quo of business operations needs to be changed. This study aims to find out how a circular …

This research investigates growth inhibitors for smart services driven by condition-based maintenance (CBM). Despite the fast rise of Industry 4.0 technologies, such as smart sensoring, internet of things, and machine learning (ML), smart services have failed to keep pace. Combined, these technologies …

This paper presents challenges in city logistics for circular supply chains of e-e-waste. Efficient e-waste management is one of the strategies to save materials, critical minerals, and precious metals. E-waste collection and recycling have gained attention recently due to lower collection and recycling …

In January 2022, TieTalent released Sourcer, their active sourcing platform, intending to optimize the hiring process via the use of technology. Initial projections called for a monthly recurring revenue of CHF50,000, a sign of product market fit and a solid foundation for expanding the strategy across …

OOS International is a Netherlands-based international offshore service provider for accommodation, ship management and heavy lifting. OOS provides highly qualified construction services within the oil and gas industry. The OOS Tiradentes is a Semi-Submersible Accommodation Vessel (SSAV), which can accommodate …

As the world is going towards global interconnectedness, recovering from COVID-19, there seems to be a human value shift towards creativity, a need for authenticity, self-actualization and sustainability. Reflecting upon this, the way that is looked at wellbeing and wellness tourism, takes a turn. With …

Purpose The aim of this study is to provide insights into how the purchasing function can increase the maturity of smart maintenance management (SMM) in construction clients by (1) assessing current SMM maturity and (2) developing an adapted service triad for purchasing's meaningful involvement in SMM. …

After reopening in March 2022 Sir Adam Hotel has been dealing with a declining guest satisfaction rate of 5,6% while providing the same guest experience. Studies have shown that this is caused by the increase of negative psychological effects which are caused by COVID-19. Resulting in complained behavior …

Background: The COVID-19 pandemic taught us how to rethink care delivery. It catalyzed creative solutions to amplify the potential of personnel and facilities. This paper presents and evaluates a promptly introduced triaging solution that evolved into a tool to tackle the ever-growing waiting lists at …