Revolutionizing customer engagement: unveiling the impact and insights of digital humans in customer interactions
G. Jongen; L.M. Willemsen
A strategic approach for Medisol's success in Greece and Czech Republic
Alexander Maljers (Student); Rob Jeffery (Docent); Jeroen Meijering (Docent); Marjolein Luijk (Begeleider)
Understanding Data Science Costs for SMEs
Hani Al-Ers (Lid Lectoraat)
Report on the digital readiness of Hospitality SMEs in The Netherlands
Marija Paulavičiūtė (Student); Ronny Villanueva (Begeleider)
Which value type promises more value in marketing communications?
Ronald Voorn (Onderzoeker); Gerrita van der Veen (Lector); Thomas van Rompay (Onderzoeker); Ad Pruyn (Onderzoeker)
The effects of anthropomorphism and multimodal biometric authentication on the user experience of voice intelligence
M. de Kloet; S. Yang
Fleet sales is all about investing in customer relationships
Lola vom Hof (Student); Johan Weggemans (Docent); Marc Bomer (Begeleider); Rob Zwartepoorte (Begeleider)
Innovating digitally
Helmer, Judith; Thuong Huynh, Thien-Minh; Rossano-Rivero, Sue; Lobacz, Katarzyna; Kör, Burcu (Amsib (Cedis)); Wakkee, Ingrid (Kenniscentrum Carem)
A quinquennium mapping literature review on big data analytics in tourism and hospitality
Nikos Misirlis; Dirk van der Steenhoven
Race Against The Algorithm
Bakker, Diederich