This Article presents the PSO matrix as a tool for making choices in change projects – choices for simplicity or for complexity. A good process structure is essential for a simple organization, but it is the employees and the managers who are expected to take the lead in the changes and the improvement …

The Internet is changing the way we organize work. It is shifting the requirements for what we call the “schedule push” and the hierarchical organization that it implies, and therefore it is removing the type of control that is conventionally used to match resources to tasks, and customer demand to supplies …

To perform at top level, all systems within an organization need to be aligned. When body and mind aren’t connected, you can’t function well. In the same way that it is important to align the mind and the body, a promising business vision (the mind) will not have the expected result when executed without …