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Bird strikes, a risk factor in the aviation industry, are a common problem in certain states of the USA, while they are extremely rare in other states. Similarly, the seasonal distribution of bird strikes is not proportional. This situation poses an unfair situation in the aviation insurance of airline …

This study is written to explore which in-flight service components influence the passenger satisfaction according to passengers who have taken a long-distance flight of a full-service airline from Schiphol Airport in Amsterdam. Since very few studies have been conducted to understand the influence of …

As part of their SMS, aviation service providers are required to develop and maintain the means to verify the safety performance of their organisation and to validate the effectiveness of safety risk controls. Furthermore, service providers must verify the safety performance of their organisation with …

EXECUTIVE SUMMARY Because of the enormous growth of the aviation industry, Schiphol requires to expand its operations. The limitation of 500,000 aircraft movements led to an agreement about the expansion of a regional airport to accommodate the overcapacity of Schiphol Airport. Lelystad Airport was chosen …

KLM Royal Dutch Airlines has been a forerunner of the airline industry since 1919. As the oldest operating airline to date, the company aims to become innovators of today. This paper proposes an addition to the KLM transformation projects: Moving Your World, The Digital Transformation, and The KLM Real …

Risk matrices have been widely used in the industry under the notion that risk is a product of likelihood by severity of the hazard or safety case under consideration. When reliable raw data are not available to feed mathematical models, experts are asked to state their estimations. This paper presents …

On-time departure performance is important for airlines that seek the highest satisfaction of their passengers. The main component of achieving on-time departure is being able to complete the turnaround operations of an aircraft within the scheduled time. To address this problem, the present paper examined …

The airline industry is one of the most affected by operational disruptions, defined as deviations from originally planned operations. Due to airlines network configuration, delays are rapidly propagated to connecting flights, substantially increasing unexpected costs for the airlines.

The objective of this research is to enable its reader to gain comprehension on what the consequences of the European Emission Trading Scheme are for the airline industry. The main research question that is answered by means of this paper is: how is the airline industry affected by the European Emission …