While much attention has been given to organisational culture, there has been less focus on workplace culture. Yet workplace culture strongly influences the way care is delivered, received and experienced. An effective workplace culture is crucial for the well-being of individual staff members and teams …

Practice development (PD) is ultimately about developing person-centred cultures that are also experienced as safe and effective by its beneficiaries – those experiencing and those providing care. This chapter considers how positioning leadership as an explicit relationship process in PD is needed to …

Delivering health and social care services across different settings is complex, multifaceted and constantly changing and evolving. The culture in which care is experienced by all at the point of contact is fundamental to the development of person‐centred relationships. Factors that enable effective …