Chapter 17 in the 'Handbook on Tourism and social media"

This paper's main goal is to shed a conceptual light on the hospitality perspective regarding online peer-to-peer interactions and present the collaborative paradigm of the online communication approach to elucidate hospitable online interactions on collaborative platforms. We believe that hospitable …

There is a clear demand for a collaborative knowledge-sharing by online climate adaptation platforms that contribute to (inter)national knowledge exchange and raising awareness about climate change. Climate adaptation platforms (CAPs) can contain decision-support tools to facilitate the process of decision-making, …

Introduction: The Netherlands has been known as one of the pioneers in the sharing economy. At the beginning of the 2010s, many local initiatives such as Peerby (borrow tools and other things from your neighbours), SnappCar (p2p car-sharing), and Thuisafgehaald (cook for your neighbours) launched that …

There is a clear demand for a collaborative knowledge-sharing on climate adaptation and mitigation. The aim of most climate adaptation platforms is (inter)national knowledge exchange and raising awareness about climate adaptation in urban areas and promote solutions such as Nature-based solutions (NBS) …

Social media have become important platforms for residents to engage with their neighborhood. This paper investigates two Facebook communities that focus in distinctly different ways on Amsterdam-Noord, a gentrifying neighborhood in Amsterdam. Dialogue on both Facebook communities is found to be thoroughly …

In the debate about smart cities, an alternative to a dominant top-down, tech-driven solutionist approach has arisen in examples of ‘civic hacking’. Hacking here refers to the playful, exploratory, collaborative and sometimes transgressive modes of operation found in various hacker cultures, this time …

An increasing amount of cities are trying to increase civic engagement by using digital tools and platforms which gather data in a variety of ways on relevant topics within the city. Tools and platforms that focus on handling easy to fix issues on a local scale such as broken streetlights have been successfully …