This paper focuses on the use of discrete event simulation (DES) as a decision support tool for airport land use development. As a study case, Querétaro Airport (Mexico) is used, due to its rapid growth and the different services it offers. The SIMIO® software was used to carry out a macro-level simulation …

In this paper we propose a novel approach for validating a simulation model for a passengers' airport terminal. The validation approach is based on a "historical data" and "model-to-model" validation approach, and the novelty is represented by the fact that the model used as comparison uses historical …

Passenger flow management is an important issue at many airports around the world. There are high concentrations of passengers arriving and leaving the airport in waves of large volumes in short periods, particularly in big hubs. This might cause congestion in some locations depending on the layout of …

This study tackles the gate allocation problem (GAP) at the airport terminal, considering the current covid-19 pandemic restrictions. The GAP has been extensively studied by the research community in the last decades, as it represents a critical factor that determines an airport's capacity. Currently, …

The paper analyses key elements of communication that may lead to accusations that a company is engaging in practices of greenwashing failing to create stakeholder engagement. According to sensemaking and sensegiving approaches, the theoretical foundations that underpin the concepts of corporate social …