City Hospitality is a concept created to enhance the welcoming feeling in cities for tourists. Visitors whose expectations are exceeded, are known to act as ambassadors for their destination and are more likely to return and spend more during their trip. It is unclear whether City Hospitality can contribute …

This research report investigates the current level of diversity consciousness and inclusive behaviour of students at Hotelschool the Hague, and develops two solutions to increase diversity and inclusion education in the bachelor program curriculum.

In this report, the impact of COVID-19 on small physical retail stores in Utrecht is analysed, and what this impact means for the current and future outlook of high street real estate in city centre of Utrecht.

The main problem within the hospitality industry lies with a significant food waste occurring in kitchens due to overproduction and kitchen employee behaviours causing environmental, complex ethical and economic issues. The research answers the question: What is the impact of AI technology (like Orbisk) …

An assessment of SJDs service quality through interaction quality, physical environment and outcome quality. The final intervention looked at reducing perceived waiting times by improving ambiance and reducing patient anxiety.

This research is to gather insights into Talent mobility across brand portfolio’s, the support they are receiving from TM and the internal barriers that are possible hindering and limiting their mobility aspirations. Talent are unanimously supported in their endeavours of mobility, facing the consequences …

This research provides a practical contribution into the topic of self-esteem and personal branding among female talents. The ultimate goal of this research is to identify how the concept of personal branding can compensate for females self-esteem associated with gender roles. Within this research the …

As education one of the most important factors in a person’s life, it is crucial have an effective and supportive study environment in order to succeed. This report allowed research to be done and provided the tools for the commissioner to develop an effective educational and supportive study space in …

Although there has been an increased interest from academics on the topic of women in executive positions, a good proportion of the research focuses on justifying the need to have more women through financial (e.g. bottom line) and non-financial (e.g. corporate social responsibility reporting) reasonings. …

The overall employee stress levels have increased with almost 20% over the last three decades and currently, the biggest source of stress at the workplace is one’s boss (Korn Ferry, 2018; Chamorro-premuzic, 2020). As stress is transferable from person to person, it is of importance that managers are …