This study's aim was to investigate a hypothesized model examining the associations between students' perceptions of the quality of their relationship with their educational faculty and staff (i.e., relationship quality) and students' involvement. The relationship quality measurement included students' …

Alumni can be of enormous value for higher education institutions because of the time and money they can spend on their former institution. Going beyond prior research that has as yet mostly considered alumni giving, this study focuses on exploring drivers for non-monetary alumni behavior (i.e., alumni …

Data on which the manuscript was accepted: Reference: Snijders, I., Rikers, R. M. M., Wijnia, L., and Loyens, S. M. M., “Relationship Quality Time: The validation of a relationship quality scale in higher education”. Manuscript submitted for publication on 5 November 2016 at the journal of Higher Education …

This study investigated the overall quality of the interpersonal relationship students have with faculty and staff, that is,relationship quality (RQ). In relationship management research, RQ is paramount for the creation of bonds with customers, which in turn is necessary for the sustainability of organizations, …