Samenvatting

This paper lays the groundwork for building a communication model that will help cultivate communities of
practice through the use of strategic communications. Theoretical models describing communities of practice in
organizational knowledge generation typically have three main actors; the individual, the community and the
organization. These models usually mention the necessity for their interaction, but are never specific about how this should be done. Furthermore, there has been little research on how communication processes can affect the relationship between the three actors in the model. This paper proposes that the interaction between the community, the individual members of the community and the organization must be facilitated and promoted through specific strategic communications in order to guarantee the success of the community. Topics such as knowledge sharing, knowledge building and organizational learning are looked at through a communication perspective.