Samenvatting

This research is about the consequences for the employees, cargo and passengers of the Pride of Rotterdam as a result of the Brexit. First, a theoretical framework was drawn up. Then a main question was drawn up: What are the consequences for the employees, cargo and passengers of the Pride of Rotterdam due to Brexit?

The following sub questions have been prepared for this main question:
Sub question 1: What is the situation with goods and services after the Brexit?
Sub question 2: ‘What will the Brexit change for deck officers?’ (Conducting interviews)
Sub question 3: What impact does the Brexit have on the port terminals ‘Europoort’ and ‘Hull’?
Sub question 4: What are the consequences for the Pride of Rotterdam due to the changes in the port terminals?

To obtain information, interviews were held with the port duty managers of Hull and Europoort. Interviews were also held with the 2nd mate of the Pride of Rotterdam, the foreman in Hull and with the captain. Data was also collected on departure times, number of passengers/load and fuel consumption.

This research shows that the Pride of Rotterdam has experienced more delays after the start of the Brexit and that there are more traffic jams at the cargo terminals. This is because the IT system, with which the terminals work, is out of date. Also, this system is not good to use in combination with the new system that has come about because of Brexit. Furthermore, there are fewer passengers and cargoes on board after the Brexit. This was already low due to Corona, but the number has become even less due to Brexit. Furthermore, the crew has also noticed small
changes from the Brexit. Such as always contributing a passport instead of an ID card or monster booklet. Finally, a lot has changed for the helmsmen as well. Loading and unloading takes more time. This causes more annoyance for the crew and the customers.

Yet, this research is based on interviews which are therefore based on own opinions and experiences. Reality can therefore be different.

In conclusion, it appears that the terminals' IT systems are outdated, and that P&O should also make it clearer to customers which inspections/papers they need. Also, the infrastructure at the terminals is not yet optimal. From this study, it can be recommended that the terminals' IT systems should be improved. It should also become clearer which papers/inspections are needed for the customers. Finally, the infrastructure of the terminals should be improved.