Samenvatting

This document is a thesis based on research performed at the Hogeschool Utrecht, Utrecht, The Netherlands, for the master Project Management.
Risk management is a tool to keep projects on track. The basic assumption is the connection between cause and effect. In a chaotic world this connection no longer exists. Under these conditions, how can project resilience be maintained?
To research this question scientifically but at the same time to deliver an instrument to be used in practice, the approach of Design Science Research was chosen.
An artefact was designed called the Uncertainty dialogue. Key feature is the Project ecosystem, in which people are connected via dialogue in a food web like way. The project manager actively searches the web for uncertainties. By using a set of interventions the project manager prepares the web for dealing with the uncertainties. The more complex the web, the more stable the system.
In a number of workshops the artefact was evaluated. The feedback was analysed using Systematic Text Condensation. Most attendants thought the artefact to be useful for chaordic projects. The performance level did not meet the level set as satisfactory.