Samenvatting

Businesses today are facing ever greater competition. Products and services need to be delivered faster, more efficiently and at lower price. Companies are forced to supply customised products: demand-oriented production. In order to meet this changing demand, companies have to subcontract and collaborate. An efficient web service system that defines tasks and roles is indispensable for achieving this.
The spiders in the web are people. People have a number of tools to hand that enable them to design or adapt the process-oriented organisation. In this regard, people have access to an ever increasing number of standardised process objects (web services) that are available via the Internet.