Samenvatting

The research question of this research is ‘Which interventions can the manager of Talent Advisory Benelux apply in order to help the team achieve 100% Usage and Adoption of HireVue?’ Ms. Terpstra, manager of Talent Advisory Benelux, expressed the need for changes to be made to the team which results in a higher usage and adoption of HireVue. The research has the goal of presenting knowledge and insights on desired interventions that can be used by the manager of the Talent Advisory Benelux team in order to increase the HireVue usage and adoption of TA Benelux.
A descriptive research methodology is best suited to answer this question. Mixed-method research, both qualitative and quantitative research methods, is used (Van der Velde, Jansen, & Dikkers, 2015). After the preliminary research, the researcher lists the most important key words of the research question; software implementation, problems in software implementation, software usage and adoption, change management and HR competencies. In order to answer the first three sub questions, desk research is used. The fourth sub question is answered by two questionnaires. The fifth sub question is answered by a questionnaire and several interviews.