Cleanliness translated into sensory clues of the service environment
Cleanliness translated into sensory clues of the service environment
Samenvatting
The aim is to investigate what (tangible) characteristics of the environment people associate with cleanliness, to determine what aspects - apart from technical cleanliness - are involved when people perceive their (working) environment to be 'clean '.
| Organisatie | Saxion |
| Afdeling | Academie Hospitality |
| Lectoraat | Experience in Hospitality and Leisure |
| Datum | 2012-05-01 |
| Type | Conferentiebijdrage |
| Taal | Nederlands |
