Challenging Parental Behaviour in School
Communication Strategies for TeachersChallenging Parental Behaviour in School
Communication Strategies for TeachersSamenvatting
This case study examined teachers’ experiences with using effective communication strategies to prevent and overcome conflict situations with parents who show challenging behaviour. The data for this research project was collected through questionnaires (N=18) and interviews (n=6) amongst 18 teachers in a British international primary school located in a Southern European city. Previous research has shown that conflicts in parent-teacher partnerships and continual exposure to challenging parental behaviour may have a negative impact on teachers’ well-being and work. As teachers are frequently confronted with situations where they have to communicate with excessively worried, reluctant, critical or angry parents, this issue needs to be taken seriously. Educators and schools need to find ways to coach teachers to develop effective communication strategies to build a positive and trusting relationship with parents. The main aim for this study was to establish a guide for all teachers who intend to develop and expand their communication skills and to overcome challenges that may occur when communicating with parents who are linguistically and culturally diverse. Overall, this guide provides information about effective communication strategies that can be applied when handling parent confrontations and coping with parents who display challenging behaviour.
Organisatie | NHL Stenden Hogeschool |
Opleiding | International Teacher Education for Primary Schools |
Afdeling | Academie Primair Onderwijs |
Datum | 2019-06-09 |
Type | Bachelor |
Taal | Engels |