Service quality at San Juan de Dios hospital
Rechten:
Service quality at San Juan de Dios hospital
Rechten:
Samenvatting
An assessment of SJDs service quality through interaction quality, physical environment and outcome quality. The final intervention looked at reducing perceived waiting times by improving ambiance and reducing patient anxiety.
| Organisatie | Hotelschool The Hague |
| Opleiding | Hospitality management |
| Partner | Hotelschool The Hague |
| Jaar | 2021 |
| Type | Bachelor |
| Taal | Engels |
