Using an international competences matrix as a tool for professional development: policy and practice
van der Werf, Els
Improvement of guest satisfaction through an internal communication structure during the guest's stay
Behm, K (Katharina) (Student)
De ondernemende binnenstad
B.A.M. de Zwart (Onderzoeker); T.S. Pijs (Stafmedewerker); N.B. Schram (Docent)
The impact of the environment on experiencing stress
Mobach, Mark P.
An evaluation of the role of the customer experience centre in ABB’s sales process
Jeanne Verheyden (Student); Lindsey Reid (Begeleider)
Increased care demand and medical costs after falls in nursing homes: a Delphi study
C.S. Sterke; M. Panneman; V. Erasmus; S. Polinder; E. van Beeck
Rethinking the staff-quality relationship in nursing homes
R. Backhaus; H.C. Beerens; Erik van Rossum (Lector); H. Verbeek; J.P. Hamers
Hoestienouw?
D. van Tussenbroek (Stafmedewerker); L. Sterkenburg (Docent); L.S.G.L. Wauben (Lector)
The weakest link? Professional development of teaching staff for the internationalised HE environment
van der Werf, Els
Jouw Gezin, Mijn Zorg? - Mini-magazine 01
Heleen Hospes (Stafmedewerker); Martine Noordegraaf (Lector)