Several facts and developments in the economy and the spa industry lead to shifting customer demands. In combination with an insufficient understanding of the process of experiences and their effects on customers result in the need for a deeper insight into the individual customer experience in the spa …

West Georgia is a travel agency in the seaside city, Batumi, Georgia which operates inside the country borders including services such as accommodation, food & drinks and tours. The firm offers its services in Georgian, Russian, English and Arabic languages. West Georgia has hosted tourists from a few …

The project consists of a regional strategy for the Bajo Guadiana River Valley, in the southern border in between Portugal and Spain. Developed in three steps: Landscape Regeneration, Sustainable Local Production, Green-Blue Accessibility. Analyzing the area, it is clear that the current use of the …

Coastal tourism and recreation are one of the most rapidly growing fields worldwide and people spend more time outdoors. Skin protection is, in this respect, important to prevent severe skin damage and skin aging. The past decades the awareness and the importance of skin protection against long time …

Presentation in a seminar on the changing funding landscape

This study focuses on the local information needs of visitors of the Utrechtse Heuvelrug. As a DMO it is crucial to understand the behaviour of the visitors at your destination, especially in the dynamic industry with the continuous developments. Therefore the objectives of this research are to create …

The Development Assistance Committee (DAC) of the Organisation for Economic Co-operation and Development (OECD) accepted a proposal to include the World Tourism Organization (UNWTO) on the list of international organizations eligible to receive official development assistance (ODA). UNWTO’s inclusion …

Bachelor thesis  Approach of an online reputation strategy   Ying Yee Tang 

The Dominican Republic (DR) is home to a wide variety of ecosystems and environmental assets, from flourishing tropical rainforests to arid deserts, and from the highest mountain in the Caribbean to a lake that lies 42 meters below sea level. This has caused tourism development to be of national interest. …

This thesis aims to provide the sales department of TivoliVredenburg with innovative methods to develop valuable relationships with their customers. The research consisted out of a business research, where the conducted information is applied on the situation of the sales department of TivoliVredenburg. …