Customer-supplier relationships are becoming more digital. However, a personal approach still seems to be a key success factor in the service journey, creating an optimal customer experience. In this research, we investigated the effects of a personal communication approach on customer experience and …

Background: Infantile hereditary proximal spinal muscular atrophy (SMA) type 1 is characterized by onset in the first 6 months of life and severe and progressive muscle weakness. Dysphagia is a common complication but has not been studied in detail. Objective: To study feeding and swallowing problems …

This manual focuses on the initial phase of a (digital) publishing process. It offers methods to critically examine the narrative structures of content and explore alternative conceptions of a publication. By raising the question of how modular publishing can be used as a way to create, edit and structure …

Hoe kan sensortechnologie worden gebruikt om thuiswonende ouderen te ondersteunen bij het dagelijks functioneren? Margriet Pol promoveerde op 5 februari 2019 met haar proefschrift ‘Sensor monitoring to measure and support activities of daily living for independently living older persons’ aan de Universiteit …

Het belang van duurzaamheid dringt door in alle agrarische sectoren, ook in de hippische sector. Door middel van de duurzaamheidsscan, laat dit rapport de huidige status van duurzaamheid op paardenbedrijven en hun eigen ambitieniveau zien. Het verschil tussen huidige status en eigen ambitieniveau van …

OBJECTIVE: To develop a valid and reliable tool to measure triadic decision making between older adults with multiple chronic conditions (MCC), their informal caregivers and geriatricians. METHODS: Video observational study with cross-sectional assessment of interaction during medical consultations between …

In het project Circulaire Biopolymerenwaardeketens voor PHA en cellulose wil men naar afbreekbare en biogebaseerde plastics, producten en afzetmarkten toe. Kansloos als die nieuwe plastics moeten gaan concurreren met oliegebaseerde plastics die al in grote hoeveelheden worden geproduceerd; kansrijk als …